Welcome to bagxinternational.com. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

1. About Us

This website is operated by BAGX International. Throughout the site, the terms “we,” “us,” and “our” refer to BAGX International.

Our website offers products and services including ready-to-ship items, custom creations, accessories, apparel, home and living items, pet lifestyle products, memorial keepsakes, and related services. The site also includes customer account access, wishlist, shopping cart, and order-related functions.

2. Eligibility

By using this website, you confirm that:

  • you are at least the age of majority in your jurisdiction, or
  • you are using the website with the involvement and consent of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

3. Products and Services

We make reasonable efforts to display product descriptions, images, pricing, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, colors, dimensions, or other content are fully accurate, complete, current, or error-free.

Because some items offered on our website are handmade, personalized, or custom-made, slight variations in appearance, color, texture, size, or finish may occur and shall not be considered defects.

We reserve the right to:

  • modify or discontinue products at any time
  • limit quantities of any product or service
  • refuse or cancel any order at our discretion
  • correct any errors, inaccuracies, or omissions without prior notice

4. Custom and Personalized Orders

Our website offers custom and personalized products, including custom pet portraits, custom leather goods, custom home décor, and related items.

By submitting photos, text, names, likenesses, design preferences, or other materials for a custom order, you confirm that:

  • you own or have the right to use and submit such content
  • your content does not infringe the rights of any third party
  • your content is not unlawful, abusive, defamatory, obscene, or otherwise inappropriate

You are solely responsible for the accuracy of the information and materials you provide for custom orders.

Because personalized and made-to-order items are created specifically for you, such items are generally non-refundable and non-returnable, except where required by law or where the item arrives damaged, defective, or materially different from the approved order details.

We reserve the right to refuse any custom request that we consider inappropriate, unlawful, offensive, or technically unfeasible.

5. Pricing and Payment

All prices shown on the website are listed in the currency displayed on the site unless otherwise stated. Prices and product availability may change at any time without notice.

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel any order where:

  • payment cannot be authorized
  • incorrect pricing or product information has been displayed
  • fraud or unauthorized activity is suspected
  • the product is unavailable

6. Order Acceptance

Your order constitutes an offer to purchase. After you place an order, you may receive an email acknowledging receipt of your order. This acknowledgment does not mean that your order has been accepted.

We reserve the right to accept, reject, or cancel any order for any reason, including limitations on quantities, errors in product information, pricing issues, or suspected fraud.

7. Shipping and Delivery

We aim to process and ship orders within the estimated timelines communicated on the website or in order-related correspondence. However, shipping and delivery times are estimates only and are not guaranteed.

Delays may occur due to:

  • production timelines for custom items
  • carrier issues
  • customs clearance
  • peak seasons
  • incorrect shipping details provided by the customer
  • events beyond our reasonable control

You are responsible for providing a complete and accurate delivery address. We are not responsible for delays, losses, or additional costs caused by inaccurate shipping information.

International orders may be subject to customs duties, taxes, import fees, or other local charges, which are the customer’s responsibility unless otherwise stated.

8. Returns, Refunds, and Exchanges

Return, refund, and exchange eligibility may depend on the product type.

Ready-to-Ship Items

Ready-to-ship products may be eligible for return or exchange in accordance with our applicable return policy, provided they are unused, in original condition, and returned within the required timeframe.

Custom or Personalized Items

Unless required by law, custom-made, personalized, memorial, or made-to-order items are generally not eligible for return, refund, or exchange once production has started.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us promptly with your order number and supporting photos so we can review and assist.

We reserve the right to determine whether a refund, replacement, store credit, or other resolution is appropriate.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, icons, images, product descriptions, designs, layout, branding, and software, is owned by or licensed to BAGX International and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, republish, upload, transmit, or exploit any part of the website or its content without our prior written permission.

10. User Content

If you submit reviews, comments, messages, photos, testimonials, or other content to us or through the website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute such content for the purposes of operating, promoting, and improving our business.

You agree that any content you submit:

  • is accurate
  • does not violate any law
  • does not infringe any third-party rights
  • is not harmful, misleading, defamatory, or offensive

We may remove content at our discretion.

11. Prohibited Uses

You may not use the website:

  • for any unlawful purpose
  • to violate any applicable law or regulation
  • to infringe intellectual property rights
  • to upload malicious code or harmful material
  • to interfere with the security or operation of the website
  • to engage in fraud, abuse, harassment, or misleading conduct
  • to collect personal data of others without authorization

We reserve the right to suspend or terminate access for violations of these Terms.

12. Third-Party Links

This website may contain links to third-party websites or services. We are not responsible for examining or evaluating their content, accuracy, policies, or practices, and we do not assume any liability for third-party websites or services.

Your use of third-party sites is at your own risk.

13. Disclaimer of Warranties

This website and all products and services provided through it are offered on an “as is” and “as available” basis, unless otherwise required by law.

To the fullest extent permitted by law, we do not make any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted availability.

We do not guarantee that:

  • the website will always be available, secure, or error-free
  • defects will be corrected
  • the website or servers are free of viruses or harmful components
  • results obtained from use of the website will be accurate or reliable

14. Limitation of Liability

To the fullest extent permitted by law, BAGX International shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of, or inability to use, the website, products, or services.

Our total liability for any claim relating to a product or order shall not exceed the amount paid by you for the relevant order, except where prohibited by law.

15. Indemnification

You agree to indemnify, defend, and hold harmless BAGX International and its affiliates, officers, employees, agents, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of:

  • your breach of these Terms
  • your misuse of the website
  • your violation of any law or third-party rights
  • any content or materials you submit to us

16. Privacy

Your submission of personal information through the website is governed by our Privacy Policy and related legal policies.

17. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting the revised version on this page. Your continued use of the website after any such changes constitutes your acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction determined by BAGX International, without regard to conflict of law principles.

19. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

BAGX International
Website: https://www.bagxinternational.com/
Email: bakirmatt56@gmail.com
Contact Page: https://www.bagxinternational.com/contact-us/